메인 메뉴로 바로가기 본문으로 바로가기

Major Projects

Customer Satisfaction Management Realization

Operation of Official Certificate Issuance Center

A. Purpose

  • Reinforcing convenience of education services by expanding the common use of administrative information
  • Issuance of staff's Official Certificates for business systems utilization
5-3-1 Issuance of Official Certificate
  • When: All the year round
  • For whom: teachers, students and residents in the Service's area
  • What
    • Reception of application for certificate issuance, renewal, abolition, etc.
    • Registration and renewal of subscribers applications
    • Introduction of private sector certificates for server SSL
5-3-2 Management of Official Certificate
  • When: All the year round
  • For whom: all schools, organizations and staff
  • What
    • Finding the trend of issuance via monthly Official Certificate statistics
    • Streamlining the certificates (abolition) of retired staff semi-annually
5-3-3 Operation of certificate-related call center
  • When: All the year round
  • For whom: all schools, organizations and staff
  • What
    • Prompt handling of various consultation needs relating to certificates
    • Providing convenience via 1:1 customized handling through a phone call and/or remote service